ScoreFit CRM
Our primary operational software system. We engineer ScoreFit to automate business administration, membership queries, and billing workflows for the fitness industry.
ScoreFitScoreFit is designed as a complete ecosystem for gym owners and fitness club members. For operators, it acts as a robust financial engine, reducing card declines and securing recurring revenue. For members, it provides a fast companion app to manage active subscriptions, check class capacities, and scan in instantly at the lobby desk.
Member Directories
Store client profiles, emergency contacts, medical records, and membership history in a clean, high-performance database schema.
Attendance Tracking
Check members in automatically using barcodes or digital scans, generating instant attendance reports and retention metrics.
Automated Billing
Generate monthly invoices, bill credit cards automatically, and manage failed transactions through secure API integrations.
The Fitness Industry Solution
Legacy gym CRMs suffer from systemic revenue leaks—averaging 10-15% in monthly card declines—and force administrators to have uncomfortable payment discussions at the front desk. ScoreFit integrates billing infrastructure with member self-service, eliminating friction for both operators and gym members.
The Operator's Revenue Engine
ScoreFit operates as an automated financial core, optimizing business administration and securing Monthly Recurring Revenue (MRR) through low-churn, automated payment channels.
- ✔Visa/Mastercard Account Updater: Directly queries card networks to automatically update expired, lost, or reissued credit card credentials in the background before a payment decline can occur, preventing billing lapses for up to 85% of expiring cards.
- ✔Smart Cascading Dunning: Retries failed payments at custom intervals matched with low-traffic payment processing hours, combined with polite, automated SMS and email reminders to secure outstanding fees without staff intervention.
- ✔Low-Fee Bank Debit (ACH/SEPA): Bypasses credit card networks entirely by offering members direct bank transfer options, locking in lower processing fees (typically saving 2% per invoice) and eliminating card expiration churn.
- ✔Point of Sale & Add-on Checkouts: Built-in product flows enable operators to upsell personal training packages, merchandise, locker rentals, and guest passes directly to members, depositing funds instantly into the core club account.
Frictionless Member Experience
The ScoreFit member app places full subscription and schedule control inside the member's hands, bypassing lobby queues and paperwork entirely.
- ✔Offline-Capable Digital Pass: Displays a secure, rotating digital barcode immediately upon opening the app, allowing members to scan past smart doors or turnstiles in under 500ms even in basement gym settings with zero internet connection.
- ✔One-Tap Class & Spot Booking: Lets members view gym timetables (CrossFit, Strength, Yoga, Spin), review trainer profiles, check live room capacity meters, reserve their spots instantly, or join automated waitlists.
- ✔Self-Service Subscription Holds: Empowers members to place their membership on temporary hold/freeze (e.g. for travel, holidays, or medical recovery) with automatic prorated invoicing adjustments, bypassing front-desk emails.
- ✔Billing Autonomy & Receipt Downloads: Allows members to update credit cards, review billing histories, and download tax/corporate wellness invoices as PDFs instantly, removing the need to ask gym staff.
ScoreFitScan at Lobby Desk
Dynamic secure access barcode key
Empowering Members, Minimizing Gym Queue Overhead
Legacy CRMs impose high administrative overhead by forcing members to wait at front desks, carry plastic keychain tags, or send manually reviewed emails to modify accounts. The ScoreFit companion app delegates control directly to the member, optimizing attendance and retention.
Offline-Capable Desk Scan Access
Generates secure, rotating digital barcodes immediately upon app load. Leveraging browser-level database cache (IndexedDB/CacheStorage), it displays active passes even in basement gym studios or steel-clad facilities with weak cellular reception, scanning at smart doors in under 500ms.
Complete Membership Sovereignty
Allows members to manage their memberships without talking to desk administrators. They can trigger immediate plan upgrades/downgrades, submit temporary holiday holds (membership freezes) with automated billing prorations, update cards, and instantly download tax invoices.
Smart Booking & Live Occupancy Metrics
Enables members to book upcoming classes, see who is coaching, and monitor live room occupancy capacity indicators (e.g. "8/15 spots taken"). Includes automated waitlists that notify members via email and SMS the moment a booking is canceled.
Gamified Attendance Insights & Wallet
Displays weekly check-in targets, streaks, and milestone achievements (e.g., "100th check-in celebration") to boost member retention. Integrates with the club's inventory system so members can pay for energy drinks, recovery gear, or retail purchases with one tap using card profiles.